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A network should free you up, not tie you up.

Whether you need voice, data or a converged network, Experts can offer you an end-to-end solution on digital network that's reliable, secure and customised to your changing business needs.

At Experts we have the expertise, the systems and the equipment to fully manage your network for you, which frees you up to concentrate on your core business.

Experts's managed network service  

Having a Experts Managed Network is like having an expert Network Manager on site 24/7. One who is never sick and one who will never leave.

We provide a dedicated team of highly trained professionals to design, build, implement, run and optimise your network so that you can get back to your core business rather than worrying about the operation of your systems.

Because every organisation is different, we offer solutions that are customised to individual businesses. Our solutions range from complete system management to contracts that require a minimal level of involvement. The choice is yours.

Benefits

Integrated Solutions
We provide a one-stop shop service that includes core network design, implementation and service operation. This allows for a more holistic approach to service design and implementation and provides one point of accountability for support, removing the demarcations sometime associated with multi-vendor solutions.
Concentrate on your core business
By the application of Experts network expertise we will reduce system management problems and resolve them when they do occur, so you can focus on your core business.
Managed
One point of accountability provides you with the Òbig pictureÓ. Experts will manage this entire network from end-to-end,
Secure
As a network operator, security is paramount to us and this is intrinsic in our Management Service. We offer further options for higher levels of security where this is required, such as separate firewalls, encryption etc.
Scalable
We provide network solutions that are able to grow with your organisation. You can rely on your virtual Network Manager to ensure that the service continues to meet your changing business needs.
Low Risk
We underwrite our service with contractual service levels to mitigate your operational risk, and reduce your capital and technology risk by providing equipment as part of the contract.

Features

Equipment Provision
We can provide a range of networking equipment to meet the specific needs of your organisation, whatever the size.
Project Management
To ensure the service is delivered with minimum disruption to your business we provide professional Project Management and installation resources.
Surveillance
We can provide 24/7 monitoring to ensure rapid resolution of service issues.

Fault Management
When faults are detected they can be fixed either off site or on location.
Configuration Management
As a precaution, we will store and back up copies of your system configuration.
Address Administration
We can provide administration of addressing and security schemes and numbering plans.
Change Management
As your organisation evolves and needs change we will use proven processes to minimise the impact that change may have on your network.
Customised Reporting and Performance Analysis
You can select the criteria for reporting and performance appraisals. We will also provide periodic evaluations of usage patterns and prepare contingencies for expansion if they are needed.
Service Level Options
Choose a level of service that meets the needs of your organisation from a set of standard options to a bespoke SLA tailored to your specific requirements.

Technical Specs

Multi-Protocol Support Options
We provide:

  • - Support for Cisco routers

  • - routing support for protocols such as TCP/IP, IPX ad DECNET IV.

  • - support for LAN protocols through transparent bridging such as Netbios, DEC LAT and Appletalk II.

  • - support for ethernet, token ring, FDDI and ATM.

  • - Data Link Switching for IBM protocols

Experts's standard terms and conditions apply.